FM Service Delivery

01Global expertise, local touch

0215 years of trusted delivery

03Precision and performance

04Sustainable impact

Supporting Your Business Every Day

 

Effective facilities management is the backbone of a well-run organisation. We deliver tailored FM services that ensure safe, compliant, and efficient environments. Whether managing single sites or complex portfolios, our FM Service Delivery Division provides bespoke, client-focused facilities management solutions tailored to each estate’s operational needs.

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Explore our full range of professional services tailored to meet your needs

Our aim is to help our clients optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools.

SERVICES

Step by step: our process

At McArthur Global Ltd, we believe every successful project starts with clear communication and trust. Our role is to guide you through the process from the very first conversation to long after the doors open. With a straightforward approach and a focus on value for money, we make sure you always know where you stand and can feel confident at every stage.

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1. Project Inception

We define your goals, scope and vision from the outset.

2. Feasibility Stage

We assess practicality, risks, and potential to ensure the project is viable.

3. Design Stage

We develop tailored design solutions aligned with your needs and objectives.

4. Costing & Contract Stage

Accurate costings and manage contract agreements with transparency.

5. Delivery Phase 

We oversee delivery with tight project control, ensuring quality and timelines are met.

6. Ongoing Support

We provide continuous support post-completion to maintain performance and value.

Ensuring business continuity

Whether it’s managing day-to-day operations or supporting long-term strategic planning, we deliver reliable and tailored facilities management solutions designed to keep your organisation running seamlessly.

Services include:

  • Planned & Reactive Maintenance
  • Lifecycle Planning & Maintenance Strategies
  • Security Services
  • Cleaning Services
  • Fabric Maintenance & Minor Works

We focus on reliability, compliance, and performance — delivering FM services that support occupant experience, asset longevity, and operational resilience.

About us

Our testimonials

McArthur Global Ltd provided a great level of support throughout our work on mobilisation, compliance, and project works, delivering a high level of service with professionalism and efficiency. Their team demonstrated a deep understanding of the complexities involved, ensuring that all processes were handled smoothly and in line with best practices.

Their proactive approach and attention to detail helped us navigate challenges effectively, keeping the project on track and meeting key milestones.

Their expertise in asset surveying was invaluable, providing us with detailed and accurate data that informed our decision-making.

They took the time to understand our requirements and tailored their approach to ensure our assets were properly assessed and managed. Their thorough reporting and insightful recommendations contributed to the long-term sustainability and efficiency of our facilities, helping us optimise performance and compliance.
Additionally, their Senior FM consultancy services played a crucial role in shaping our strategy and improving operational processes. Their knowledgeable team provided expert guidance, sharing best practices and innovative solutions that enhanced our approach to facilities management.

Seamless, professional support

In Feb 2014 McArthur Global Ltd were contracted to manage the end to end process of relocating Anglian Water’s Head Office to new premises in Huntingdon – project value £7.5m.

The scope of the project included the re-modelling and re-furbishment of the new building, to accommodate the head office staff in a new open plan collaborative working environment. Full management of the design team and main contractor, selection and delivery of the new furniture solution, all moves and logistics.

As part of the delivery McArthur Global Ltd also managed the AW stakeholders and ensured the IT delivery was fit for purpose and delivered within the main programme milestones. The project culminated in the successful move of all staff and their equipment, over three weekends, with no disruption to business and was delivered on time and within budget.

More recently, McArthur Global were asked to assist in ‘kick starting’ the accommodation programme of works on AW’s operational sites.

Chris Newsome OBE

Director Asset Management

Anglian Water

Our Clients

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Get in touch with us – we’re here to help with any enquiry

Call Us: 02030 264 445

Email Us: enquiries@mcarthurglobal.com

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